Global Business and Industry 4.0 in the Context of COVID-19
1-Faculty of Business, University North, Koprivnica
Corresponding Author: Saša Petar
Due to the COVID-19 pandemic, global business is currently facing one of the biggest challenges in its sustainability. The “new normal” provides the customers with a different quality level of products and services (World Health Organization, 2019). This paper shows that the future focus of the business will be on the implementation of fully automated services and how this will change global business related to Industry 4.0.
Keywords: Industry 4.0, COVID-19, technology, global business